Return and Exchange Policy

At Angel Brinks Fashion, we want you to feel confident and beautiful in every piece. While refunds are not offered, we gladly provide:

  • Exchanges

  • Store credit that never expires

Store credit may be used at any time toward any future purchase.

🔒 Final Sale Items

The following items are final sale and not eligible for return, exchange, or store credit:

  • Masks

  • Bathing suits

  • Undergarments

  • Custom-made garments

  • Personalized items (names, custom measurements, custom modifications)

  • Items marked as Sale or purchased at a discounted price

Sale items cannot be exchanged or returned, and reorders will reflect the original pricing.

🔁 Exchanges

We offer complimentary U.S. ground shipping on size exchanges of the same item.

If you need a different color, style, or prefer store credit instead, standard shipping rates will apply.

Please note:

  • Discount codes cannot be applied during an exchange process

  • If your original order used a discount code, we recommend selecting store credit and placing a new order

✅ Return Eligibility Requirements

To qualify for an exchange or store credit:

  • Item must be unworn, unwashed, and unaltered

  • All original tags must be attached

  • Package must be postmarked within 7 days of the delivery date

  • Shoes must show no signs of wear

  • Return must include a tracking number for proof of shipment

Items returned with makeup, deodorant, bronzer, perfume, or bodily stains may incur a dry-cleaning fee, deducted from the issued store credit.

🧵 Custom Orders

Custom-made items, including garments with personalized sizing, added coverage, sleeve changes, or other modifications, are:

  • Non-cancelable once production begins

  • Final sale with no exchanges or store credit

Please ensure all measurements are accurate before placing a custom order.

📥 How to Start a Return

All returns are processed through our online portal.

  1. Visit www.angelbrinks.com

  2. Scroll to the bottom

  3. Click “Returns Portal”

  4. Enter your order number and the email address used at checkout

Important: Returns are not handled by phone.
Using the portal ensures faster, accurate processing.

If you need help, contact us at support@angelbrinks.com.

⚠️ Important Notes

  • Shipping charges are non-refundable

  • Angel Brinks Fashion is not responsible for return packages lost in transit

  • Please use a trackable shipping service

  • Final sale items may be considered for store credit only at our discretion, and may be subject to a restocking fee

💛 Thank You

We appreciate your support of a woman-owned, independent fashion brand.
Our team is here to help ensure you absolutely love your piece.

— Customer Service Team